Gearbest – Experiences & Reviews

Gearbest onlineshop bewertung erfahrungen test

8 out of 10 points with over 9000 reviews from different portals and boards


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Gearbest Onlineshop

Low prices and some great deals. With delivery from UK very low prices!
Shipping Many smartphones are supplied at no custom fees from Europe, Russia and USA Warehouse. Also there is free express delivery without VAT-costs for customers from the EU (eg. France Express, Germany Express, Spain Express etc.). Generally Gearbest  has the cheapest and fastest shipping methods for expeditted shipping. 
Delivery time and shipping methods All smartphones will be shipped within 3-6 days. Smartphone from China shipped with Expedited Shipping usually need 4-10 days to any country of the world. For more informations look here.
Warranty 12 month warranty (2 years possible!) (14 Days Return Policy, 12 months free repair)
Payment We recommend paying with Paypal, credit card is also possible!
Orders & Experience We have already ordered 15 times at Gearbest. The goods from China as well as from England came always well packed, fast and without VAT-tax.


Is legitimate?

Gearbest sold for about two years Chinese smartphones. In this short time, the online shop has worked his most popular China-store in the world. Many smartphones are offered with Gearbest to almost unrivaled low prices. According to experience the Internet is at the young China mobile phone shop to a reputable seller who strives for good service and fast deliveries. For all orders (Tracking) is provided a tracking number and a photo of the package. Most buyers reviewing Shop positively. In review portals of support comes from Gearbest on virtually all (often unfounded) complaints and attempts to find a solution. Gearbest has frequently coupon and voucher options which can still be additionally save money.

On what should I look when shopping?

Meanwhile Gearbest has a warehouse in EU, Russia and the US. Orders from the local warehouse to be delivered without additional customs charges within a few days to Germany.

For buyers from the EU: There is free express delivery without VAT costs for customers from the EU (eg. France Express, Germany Express, Spain Express etc.) on dispatch from China, however, should always be chosen Germany Express.



Gearbest Germany Express

The Express-Shipping from China uses the European warehouse in order to declare the shipment before delivery to the customer. By this way the smartphone is delivered without custom charges (VAT) for the customer. Products from China should be ordered exclusively with EU-Express (7-15 days), because this avoids going to the customs office and the cost of import VAT.

As with all Chinese shops we advise of preorders, due to frequent delays in the release of new smartphones. When the desired phone is available at a local warehouse, it should be due to the lower delivery ordered from there.

How good is the customer service and the warranty at Gearbest?

When service live chat, and email support are available. English skills are an advantage, but with google translator any language is possible. Smartphones with defects must be sent to China. Gearbest is constantly striving to ensure a good customer service and the shop can be recommended!

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